Last Updated: 15.02.25
Privacy Policy
Privacy Policy
Last updated: January 2026
FlowAI is a product operated by The Williams Agency, LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use the FlowAI platform (the “Service”).
By accessing or using FlowAI, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you submit a form, request a demo, or communicate with us, we may collect information such as your name, email address, phone number, business name, and other details you choose to provide.
Usage Data
We may collect information about how you interact with our website and platform, including IP address, browser type, device information, pages visited, and referring URLs.
Client Data
When our clients use FlowAI, the platform may process information submitted by their customers or leads (including names, phone numbers, and message content). This data is processed on behalf of our clients and according to their instructions.
How We Use Information
We use collected information to:
• Operate and improve the FlowAI platform
• Respond to inquiries and provide customer support
• Set up accounts and deliver services
• Communicate updates, service notices, or important information
• Monitor usage, performance, and security
• Comply with legal and regulatory obligations
We do not sell personal information.
How Information Is Shared
We may share information only in the following situations:
Service Providers
We may share data with trusted third-party providers that help us operate the platform (such as hosting, messaging infrastructure, analytics, and compliance services).
Legal Requirements
We may disclose information if required to do so by law, regulation, or legal process.
Business Transfers
If The Williams Agency, LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
Data Security
We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100 percent secure.
Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligations.
Client Responsibility
FlowAI clients are responsible for ensuring they have proper consent and legal authority to collect and process information from their leads or customers, including compliance with SMS, email, and privacy regulations.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the email address below, subject to applicable laws and contractual obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
FlowAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, you may contact us at:
The Williams Agency, LLC
Email: brenden@thewilliamsagency.us
Privacy Policy
Last updated: January 2026
FlowAI is a product operated by The Williams Agency, LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use the FlowAI platform (the “Service”).
By accessing or using FlowAI, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you submit a form, request a demo, or communicate with us, we may collect information such as your name, email address, phone number, business name, and other details you choose to provide.
Usage Data
We may collect information about how you interact with our website and platform, including IP address, browser type, device information, pages visited, and referring URLs.
Client Data
When our clients use FlowAI, the platform may process information submitted by their customers or leads (including names, phone numbers, and message content). This data is processed on behalf of our clients and according to their instructions.
How We Use Information
We use collected information to:
• Operate and improve the FlowAI platform
• Respond to inquiries and provide customer support
• Set up accounts and deliver services
• Communicate updates, service notices, or important information
• Monitor usage, performance, and security
• Comply with legal and regulatory obligations
We do not sell personal information.
How Information Is Shared
We may share information only in the following situations:
Service Providers
We may share data with trusted third-party providers that help us operate the platform (such as hosting, messaging infrastructure, analytics, and compliance services).
Legal Requirements
We may disclose information if required to do so by law, regulation, or legal process.
Business Transfers
If The Williams Agency, LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
Data Security
We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100 percent secure.
Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligations.
Client Responsibility
FlowAI clients are responsible for ensuring they have proper consent and legal authority to collect and process information from their leads or customers, including compliance with SMS, email, and privacy regulations.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the email address below, subject to applicable laws and contractual obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
FlowAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, you may contact us at:
The Williams Agency, LLC
Email: brenden@thewilliamsagency.us